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The UltiPro mobile app supports devices running iOS 10 or later and Android 5 or later. What is a company access code? The company access code is a unique code, configured by your company's HR department. You will need this code in order to access the UltiPro mobile app. Microsoft is here to help you with products including Office, Windows, Surface, and more. Find articles, videos, training, tutorials, and more. Apple portable hard drive backup. Can I use the Razer BlackWidow PC driver with the Mac layout of the Razer BlackWidow or Razer BlackWidow Ultimate? No, the Mac drivers and the PC drivers were designed to be used exclusively with the Mac layout and PC layout of the keyboard respectively. These drivers are not interchangeable. Do I need software drivers to use the Razer BlackWidow? Software Support salaries at Ultimate Software can range from $63,519-$68,511. This estimate is based upon 1 Ultimate Software Software Support salary report(s) provided by employees or estimated based upon statistical methods. See all Software Support salaries to learn how this stacks up in the market.

In order to transform your workforce, you not only need leading HCM technology, but also the people and services behind it. Although service is often an under-considered component during the HR technology selection process, it is critical to long-term success. That's why Ultimate Software treats its customers as Partners for Life. Ultimate offers a range of specialized services to help you grow and transform your organization.
The Customer Experience matters, discover Ultimate's unique approach to support and services.

UltiPro Launch

Transform your go-live experience with one, modern, and easy-to-navigate platform for all critical product-launch activities.

Employee Pay

UltiPro Employee Pay offers a convenient pay solution by allowing Ultimate to use its own banking relationships to process employee payments on your behalf—helping to save time, money, and resources.

UltiPro Payment Services

From tax filing to wage-attachment disbursement, we handle your pay-related services so you can focus on best supporting your people.

UltiPro Print Services

We print, seal, and send you your year-end tax forms—ready for immediate employee distribution with updates throughout the process.

UltiPro Check Printing

Maximize your time, money, and resources—we print and return your paychecks, while you maintain check security and delivery schedules.

UltiPro ACA Employer Services

Elevated services to help you navigate healthcare reform and remain up to date, in compliance, and on time—every time.

UltiPro Managed Services

Ultimate assists with your HR, payroll, benefits, and more—services tailored to your specific needs, to drive optimal business results.

Live UltiPro Web Demo:
HR and Payroll Solution

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Developed by Ultimate Software, UltiPro has been around for decades. Its staying power can be attributed to its simplicity, reliability, and spread of features.

UltiPro offers a full HR solution packed with essential performance management abilities, including employee goals, reviews, feedback, and learning opportunities. The blocky interface isn't sleek but remains fast and functional, and the 24/7 customer support options are appealing.

Free live demo

24/7 Support

Serves all business sizes

• Established: 1990
• HQ: Weston, FL, US
• Efficient interface
• Learning activities
• Mobile app

Founded in Florida in 1990, Ultimate Software is a massive tech company by any definition. Best apple internet browser. The company reported $940.7 million in total revenue in 2017, its office locations include the US, Canada, the UK, and Singapore, and its employees numbered over 4,200 as of 2019.

Ultimate Software's flagship service, UltiPro, is a cloud-based human capital management (HCM) solution. This review takes a closer look at UltiPro's performance management functionality – is it the right choice for tracking your operation's performance reviews, and ongoing employee goals?

The feature-packed UltiPro interface uses a series of menu bars to make everything accessible with a few clicks. To be honest, it doesn't look very pretty. The interface has that old-school Office Space look to it that one might expect from a software service first released in 1993. Still, the interface is functional, and can be navigated quickly once you get over the learning curve.

Many of the performance management features are available to managers after two menu bars – just navigate to the 'My Team' menu item, followed by 'Talent Gateway,' and you'll find a selection of features including assignable goals, team competencies, development opportunities, and succession plans.

Read on for our full review, which covers the core performance management abilities of UltiPro, as well as offering information on the support options and pricing structures.

In this guide:

UltiPro: Core Performance Management Features

Goals

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The UltiPro service lets managers create assignable goals, with plenty of customizable options allowing them to tailor the goals to specific needs. Details include the goal's title, description, category, type, importance, corporate goal alignment, and organizational impact, as well as active/inactive status and a check box to mark if it's merely a stretch goal.

Reviews

Managers can assess employee performance at an individual and team level, gathering feedback at all times rather than just at set intervals. Review status for all direct reports can be viewed at a glance thanks to an auto-updated pie chart, which splits all the reviews into 'not started,' 'in progress,' and 'completed.' Once the reviews are in, the business can analyze them, and will be able to better identify and retain high performers – saving valuable time and resources while keeping the operation running smoothly.

Feedback and Learning

UltiPro also offers 'Leadership Actions,' a library of potential activities designed to let managers coach or otherwise engage the employees under them.

By tracking key metrics, managers will be able to assess workforce progress across the organization. The talent database can be easily searched, allowing managers to group employees by shared goals, and easily see which feedback or coaching sessions are needed for which groups.

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Video Highlight: The UltiPro mobile app

UltiPro's mobile app lets you stay connected to your team while on the go, allowing you to email, request time off, access tax forms, receive alerts, view pay history, and update your employee profile – all from a smartphone. In this one-minute video, we get a quick overview of the HR features available on the UltiPro mobile app, which is available for download from the Apple App Store and Google Play. Also, the narrators in this video aren't your average employees…

Setup and Customer Support

UltiPro has customer service representatives available 24/7 by phone, email, and online web form submission. The company has a reputation for rapid response to client feedback. It also offers a self-serve hub of help and support answers.

Macbook pro dashboard widgets. UltiPro also offers an FAQ page dedicated to its mobile app.

Support options

• Phone: 1 (800) 432-1729
• Phone Hours: 24/7
• Email: ultiproinfo@ultimatesoftware.com
• Email hours: 24/7
• Online contact form

Training options

• Help center
• White papers
• Virtual training

UltiPro Plans and Pricing

UltiPro offers a per employee, per month subscription plan, paid annually, but does not make its exact prices available publicly. Research indicates that plans start at $600 per year per five users (which works out to $10/month/user), but this figure may be subject to change.

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The surest way to learn more about UltiPro's exact cost for your business? Reaching out to them for a quote. Once you have a figure, you can contrast it against UltiPro's competitors in the performance management software industry, or simply fill out Tech.co's handy comparison form. It just takes a minute, and helps you gather quotes from the top performance management vendors working today.

The Verdict

UltiPro is a reliable and efficient service, with quality customer support and a fairly reasonable (if a tad steep) price tag. Features aren't as comprehensive as some other performance management software services, and the 90s-era interface won't turn any heads – but UltiPro is still a worthwhile option.

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